Buyer & seller guide
Estate agent accreditations & trust marks
The badges on an agent’s listing aren’t just decoration — they tell you who’s qualified, who protects your money, and where to turn if something goes wrong. Here’s what each one means.
Professional bodies
Membership means qualifications, training and a code of practice.
NAEA Propertymark
The leading professional body for estate agents.
Learn more →ARLA Propertymark
The professional body for letting agents.
Learn more →NAVA Propertymark
The professional body for valuers and auctioneers.
Learn more →RICS
The global standard for chartered property professionals.
Learn more →RTPI
The professional body for town planners.
Learn more →CAAV
Specialists in rural and agricultural property.
Learn more →ARMA
The body for residential leasehold managing agents.
Learn more →UKALA
A membership body for letting agents.
Learn more →NRLA
The National Residential Landlords Association.
Learn more →The Guild of Property Professionals
A national network of hand-picked independent agents.
Learn more →Propertymark
The UK's leading membership body for property agents.
Learn more →Redress schemes
A free, independent route to resolve complaints — required by law for agents.
Client money protection
Your money is safeguarded if an agent misuses it or goes out of business.
Deposit protection
Tenancy deposits held in a government-authorised scheme.
Standards & consumer law
A commitment to fair, lawful dealing with consumers.
Licensing
Legal licensing or registration to operate.
Data protection
Accountable for handling personal data lawfully.