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Property Redress Scheme
A government-approved complaint redress scheme.
What it is
The Property Redress Scheme (PRS) is a government-approved redress scheme providing free, independent resolution of complaints between consumers and property agents.
Why it matters when you’re selling
Gives you an impartial route to resolve a dispute if you can't settle it with the agent directly.
Redress schemes
A free, independent route to resolve complaints — required by law for agents.